Please contact our partner, PropEye Property Management: Call/SMS: +(34) 699 288 563 or email: info@prop-eye.com

· Standard check-in time is from 15:00 to 20:00.
· Please let us know what time you arrive, minimum 2 days before your arrival
· We would also ask you to call us upon arrival time so we are sure that you arrive on time
· Please contact our partner, PropEye Property Management, Call +(34) 699 258 563

· Standard check-in time is from 15:00 to 20:00.
· We can accommodate check-ins outside these hours.
· Our partner, PropEye Property Management, will handle your requests including the cost of this service.
· Please contact PropEye Property Management as early as possible, minimum 2 days before your arrival: info@prop-eye.com or call: +(34) 699 288 563.
· Provide your full name, rental address, rental date and specify your desired check-in time.

· Standard check-out time is from 08:00 – 11:00.
· Please let us know what time you will check-out.
· One from our team will meet you at the property at the agreed check-out time.
· If you have any questions, please contact our partner PropEye Property Management: info@prop-eye.com or call: +(34) 699 288 563.

· Standard check-out hours are 08:00 – 11:00.
· We can accommodate check-out requests beyond standard hours.
· Our partner, PropEye Property Management, will handle your requests including the cost of this service.
· Please contact PropEye Property Management as early as possible, minimum 2 days before your departure: info@prop-eye.com or call: +(34) 699 288 563.
· Provide your full name, rental address, rental date and specify your desired check-out time.

• Our team will be present at the agreed check-out time to collect keys.

• During the check-in process, our team will provide you with a checklist containing the Wi-Fi password.

· Yes, daily cleaning is provided.
· Our partner, PropEye Property Management, will handle your requests including the cost of this service.
· Please contact PropEye Property Management as early as possible, minimum 2 days before your arrival: info@prop-eye.com or call: +(34) 699 288 563.
· Provide your full name, rental address, rental date and specify your desired check-in time.

The following terms apply to cancellations:

For bookings made 365 to 14 days before check-in

• Booking Fee: A non-refundable booking fee of 1 EUR applies for reservations made between 365 and 14 days before check-in.
• Payment: Payment must be completed no later than 14 days before check-in. The payment will be automatically charged to the credit card if not completed at least 10 days before check-in.
• Refunds: A full refund will be provided for cancellations made up to 14 days before check-in.

For bookings made less than 14 days to 3 days before check-in

• Payment: Payment must be completed at the time of booking.
• Refunds: No refund will be provided for cancellations.

· We offer baby cot and baby chair rentals.
· Our partner, PropEye Property Management, will handle your requests including the cost of this service.
· Please contact PropEye Property Management as early as possible, minimum 2 days before your arrival: info@prop-eye.com or call: +(34) 699 288 563.
· Provide your full name, rental address, rental date and specify your requirements.

• If you booked your property through a third-party provider (e.g., Airbnb, Booking.com, etc.), please be aware that you are subject to the terms and conditions set by that provider, covering aspects such as payment, reservation, and cancellation.